> ## Documentation Index
> Fetch the complete documentation index at: https://docs.open.cx/llms.txt
> Use this file to discover all available pages before exploring further.

# Email Support

> Open can handle support mail that you forward into the platform: conversations appear in the Open inbox, autopilot or agents can reply, and outbound mail is…

Open can handle support mail that you **forward** into the platform: conversations appear in the Open inbox, autopilot or agents can reply, and outbound mail is sent from your **registered** support address (after domain verification).

## Documentation (forwarding)

* **[Email introduction](/email/introduction)** — what the channel does, flow, integration surfaces, and handoff overview.
* **[Connect email forwarding](/email/forwarding)** — verify domain, register your address, forward to `forwarding@opencopilot.so`, complete the connection test.
* **[Email Flow](/email/forwarding-rules)** — routing, tokens, session matching, and outbound format.

## API reference (domains and sends)

For **programmatic** domain verification and **transactional** sends to contacts (separate from the forwarding inbox), use the **AI Email** endpoints in this section—for example [email API](/api-reference/email/email_api) and [domains](/api-reference/email/get_domains).

## Handoff

Same handoff model as other channels: see [Human handoff](/handoff/introduction).