> ## Documentation Index
> Fetch the complete documentation index at: https://docs.open.cx/llms.txt
> Use this file to discover all available pages before exploring further.

> List all tags for your organization. Use when managing the tag vocabulary your agents apply — e.g. when syncing a taxonomy from a CRM.

# List tags



## OpenAPI

````yaml get /tags
openapi: 3.1.0
info:
  title: OpenCX API
  description: >

    OpenCX is an AI-powered, all-in-one platform for customer support and
    outbound communications.


    Use this API to manage your OpenCX organization's AI agents, actions,
    conversations, contacts, and more.


    To get started, generate a new API key from the dashboard.


    ## Authentication

    All API endpoints require authentication using a Bearer token. You can
    generate an API key from your OpenCX dashboard.


    ## Rate Limiting

    API requests are rate limited to ensure fair usage. The current limits are:

    - 100 requests per minute for standard endpoints

    - 1000 requests per minute for streaming endpoints


    ## Error Handling

    The API uses standard HTTP status codes and returns detailed error messages
    in the response body.
  version: 1.0-beta
  license:
    name: MIT
    url: https://opensource.org/licenses/MIT
servers:
  - url: https://api.open.cx
    description: Production
security:
  - bearerAuth: []
paths:
  /tags:
    get:
      summary: List tags
      description: >-
        List all tags for your organization. Tags categorize chat sessions (e.g.
        "billing", "refund", "feature-request"). The AI can auto-tag sessions
        based on these.
      operationId: listTags
      responses:
        '200':
          description: Default Response
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/ListTagsOutput'
        '500':
          description: Internal Server Error
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/ErrorDto'
components:
  schemas:
    ListTagsOutput:
      $schema: https://json-schema.org/draft/2020-12/schema
      $id: '#/components/schemas/ListTagsOutput'
      type: array
      items:
        $ref: '#/components/schemas/TagPublicResponseDto'
    ErrorDto:
      type: object
      properties:
        statusCode:
          type: integer
        message:
          type: string
        error:
          type: string
    TagPublicResponseDto:
      $schema: https://json-schema.org/draft/2020-12/schema
      $id: '#/components/schemas/TagPublicResponseDto'
      type: object
      properties:
        tag_name:
          type: string
          description: The tag name (unique per org)
        description:
          anyOf:
            - type: string
            - type: 'null'
          description: Optional description of what this tag means
        exclude_from_auto_tagging:
          type: boolean
          description: If true, the AI will never auto-apply this tag
        category_id:
          anyOf:
            - type: string
              format: uuid
              pattern: >-
                ^([0-9a-fA-F]{8}-[0-9a-fA-F]{4}-[1-8][0-9a-fA-F]{3}-[89abAB][0-9a-fA-F]{3}-[0-9a-fA-F]{12}|00000000-0000-0000-0000-000000000000|ffffffff-ffff-ffff-ffff-ffffffffffff)$
            - type: 'null'
          description: Category this tag belongs to, or null if uncategorized
        created_at:
          type: string
          format: date-time
        updated_at:
          type: string
          format: date-time
      required:
        - tag_name
        - description
        - exclude_from_auto_tagging
        - category_id
        - created_at
        - updated_at
      additionalProperties: false
  securitySchemes:
    bearerAuth:
      type: http
      scheme: bearer
      bearerFormat: JWT

````