> ## Documentation Index
> Fetch the complete documentation index at: https://docs.open.cx/llms.txt
> Use this file to discover all available pages before exploring further.

# Reactivate an organization user

> Restore organization access for a deactivated teammate. They come back without roles unless directory role sync manages them.

Deactivation cleared the user's roles, so a reactivated user has no roles until you assign them, unless [directory role sync](https://docs.open.cx/security/roles.md) manages them, in which case they get their mapped roles.

Reactivating an active user changes nothing. Requires the `users:write` scope.


## OpenAPI

````yaml post /users/{user_id}/reactivate
openapi: 3.1.0
info:
  title: OpenCX API
  description: >

    OpenCX is an AI-powered, all-in-one platform for customer support and
    outbound communications.


    Use this API to manage your OpenCX organization's AI agents, actions,
    conversations, contacts, and more.


    To get started, generate a new API key from the dashboard.


    ## Authentication

    All API endpoints require authentication using a Bearer token. You can
    generate an API key from your OpenCX dashboard.


    ## Rate Limiting

    API requests are rate limited to ensure fair usage. The current limits are:

    - 100 requests per minute for standard endpoints

    - 1000 requests per minute for streaming endpoints


    ## Error Handling

    The API uses standard HTTP status codes and returns detailed error messages
    in the response body.
  version: 1.0-beta
  license:
    name: MIT
    url: https://opensource.org/licenses/MIT
servers:
  - url: http://localhost:8080
    description: Development
  - url: https://api.open.cx
    description: Production
security:
  - bearerAuth: []
paths:
  /users/{user_id}/reactivate:
    post:
      summary: Reactivate a deactivated user
      description: >-
        Restore access for a deactivated user. They come back without roles,
        unless directory role sync manages them, in which case they get their
        mapped roles. Reactivating an active user changes nothing.
      operationId: reactivateOrgUser
      parameters:
        - schema:
            type: integer
            exclusiveMinimum: 0
            maximum: 9007199254740991
          in: path
          name: user_id
          required: true
          description: Organization user ID
      responses:
        '204':
          description: Default Response
        '500':
          description: Internal Server Error
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/ErrorDto'
components:
  schemas:
    ErrorDto:
      type: object
      properties:
        statusCode:
          type: integer
        message:
          type: string
        error:
          type: string
  securitySchemes:
    bearerAuth:
      type: http
      scheme: bearer
      bearerFormat: JWT

````

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