> ## Documentation Index
> Fetch the complete documentation index at: https://docs.open.cx/llms.txt
> Use this file to discover all available pages before exploring further.

# Thanks for having the demo with us

> Welcome to Open.cx! We're excited to help you get started. Follow these simple steps to kick off your onboarding process.

<Steps>
  <Step title="Join Our Slack Support Channel">
    Get direct access to the entire Open.cx team through our Slack support channel, where you'll have:

    * **Real-time support** from our team
    * A place to ask questions or share feedback anytime

    *We'll send you an invitation to join shortly.*
  </Step>

  <Step title="Resources We Need From You">
    To ensure a smooth onboarding process, we'll need:

    * **One technical person** (engineer) for **no more than 2 hours per week** to help with:
      * Technical setup
      * API configurations
    * **One project owner** (PM, Operations, or CS Manager) to:
      * Manage the integration from your side
      * Make decisions about configurations
      * Be the main point of contact

    This helps us ensure a successful and efficient implementation.
  </Step>

  <Step title="Start Your 14-Day Trial Period">
    Once you're ready, we'll activate your **14-day trial period**. During this time, we'll need your help with:

    **A. Sync Your Knowledge Base**

    * Provide access to your knowledge base sources
    * Our AI will train on this data
    * **Time required:** Less than 1 hour to complete the sync
    * We offer **25+ one-click integrations** to connect with your knowledge base seamlessly. [Learn more here](/knowledge/introduction)

    **B. Backend/API Actions**

    * Provide any backend/API actions your team wants to integrate with Open.cx
    * We will assign an **engineer from our team** to fully assist in onboarding and configuring any API actions
    * **Time required:** Less than 1 hour to complete the sync

    **C. Enable One Communication Channel**

    * Activate one channel (e.g., email, web, or phone)
    * Start testing and interacting with the AI to see how it works
  </Step>

  <Step title="Review Your Results">
    Most of our users achieve **over 50% automation of their entire support operations within the
    first month** of going live. During your trial, we'll help you lay the groundwork to maximize
    automation and efficiency right from the start.
  </Step>

  <Step title="Complete Your Trial">
    At the end of the 14-day trial period, you'll be expected to make a decision about moving forward
    with Open.cx. We'll provide a full recap of: - How the system performed - Key metrics and ROI from
    your trial
  </Step>

  <Step title="Pricing">
    Our simple and transparent pricing model:

    * **Base fee:** \$250 USD per month
      * Includes unlimited support agents
    * **AI Resolution fee:** \$0.30 per successful AI resolution

    [View detailed pricing information →](/dashboard/onboarding/pricing)
  </Step>
</Steps>

***

Need help or have questions?\
Feel free to reach out on Slack—we're here for you every step of the way!