> ## Documentation Index
> Fetch the complete documentation index at: https://docs.open.cx/llms.txt
> Use this file to discover all available pages before exploring further.

# Front

> Sync Front Help Center articles into the AI training index, with per-Help-Center scoping.

<Note>
  This page covers **Front as a knowledge source** — syncing Help Center articles into the AI's training index. For **inbox connect, conversations, channels, and handoff**, see the [Front integration](/integrations/front/overview).
</Note>

The Front source pulls published articles from your Front Help Centers into the AI's training index. Unlike most sources, **Front lets you pick which Help Centers to sync** — useful when you have separate public, internal, and product-specific knowledge bases under one Front account.

## What's distinctive

* **Per-Help-Center scoping.** When you paste your API key, OpenCX fetches the list of Help Centers from your Front account and lets you check the boxes for the ones you want synced. Unchecked Help Centers are skipped entirely.
* **Visibility matches Front's own type.** Articles in Help Centers marked `internal` in Front come in as **internal** in OpenCX. Non-published articles (draft, archived) are also marked internal.
* **Article content is fetched per article.** The connector enriches each article with its full rendered content at sync time — not just metadata.

***

## Related Documentation

<CardGroup cols={2}>
  <Card title="Connect Front" icon="plug" href="/knowledge/sources/front/connect">
    API key, start date, Help Center selection.
  </Card>

  <Card title="Troubleshooting" icon="wrench" href="/knowledge/sources/front/troubleshooting">
    KB list empty, private articles appearing.
  </Card>

  <Card title="Front integration" icon="inbox" href="/integrations/front/overview">
    Inbox, conversations, handoff.
  </Card>

  <Card title="Connect a knowledge source" icon="brain" href="/knowledge/sources/overview">
    Compare sources.
  </Card>
</CardGroup>