> ## Documentation Index
> Fetch the complete documentation index at: https://docs.open.cx/llms.txt
> Use this file to discover all available pages before exploring further.

# Shopify

> Sync Shopify pages, blog articles, and product descriptions into the AI training index.

<Note>
  This page covers **Shopify as a knowledge source** — syncing store content into the AI's training index. For **live order lookup, product search as tools, customer enrichment, and AI Actions**, see the [Shopify integration](/integrations/shopify/overview).
</Note>

The Shopify source pulls store content you publish through your storefront — pages, blog articles, and product descriptions — into the AI's training index. The AI reads this content for answers about policies, store information, and product details.

## Knowledge sync vs. live tools

This is the line most Shopify customers want clarified:

| You want the AI to…                                                   | Use                                                                             |
| --------------------------------------------------------------------- | ------------------------------------------------------------------------------- |
| Answer from your shipping policy, return policy, About page, FAQ page | **Knowledge sync** (this source) — Pages stream                                 |
| Answer from your blog posts                                           | **Knowledge sync** — Articles stream                                            |
| Answer from product descriptions at a general level                   | **Knowledge sync** — Products stream                                            |
| Look up a specific customer's order status in real time               | **[Shopify integration](/integrations/shopify/overview)** — Admin API AI Action |
| Search the live catalog for current pricing or stock                  | **[Shopify integration](/integrations/shopify/overview)** — AI Action           |

Knowledge sync is for content that changes infrequently and you want the AI to know about. AI Actions are for real-time lookups.

## Per-stream opt-in

You pick which streams to sync when you connect:

* **Pages** (enabled by default) — store pages
* **Articles** (opt-in) — blog articles
* **Products** (opt-in) — product titles, descriptions, and metadata

Each stream requires a specific OAuth scope on your Shopify custom app.

***

## Related Documentation

<CardGroup cols={2}>
  <Card title="Connect Shopify" icon="plug" href="/knowledge/sources/shopify/connect">
    Custom app, OAuth, stream selection, scopes.
  </Card>

  <Card title="Troubleshooting" icon="wrench" href="/knowledge/sources/shopify/troubleshooting">
    Scope errors, missing content, product URLs.
  </Card>

  <Card title="Shopify integration" icon="cart-shopping" href="/integrations/shopify/overview">
    Admin API actions, order lookup, contact metadata.
  </Card>

  <Card title="AI Actions" icon="bolt" href="/integrations/shopify/ai-actions">
    Tools the AI runs against Shopify at runtime.
  </Card>
</CardGroup>