> ## Documentation Index
> Fetch the complete documentation index at: https://docs.open.cx/llms.txt
> Use this file to discover all available pages before exploring further.

# Real-Time AI Monitoring

> Real-time monitoring lets you watch AI conversations as they happen. Think of it as looking over the AI's shoulder while it works.

## What's This?

Real-time monitoring lets you watch AI conversations as they happen. Think of it as looking over the AI's shoulder while it works.

## Key Benefits

<CardGroup cols={2}>
  <Card title="Instant Oversight" icon="eye">
    See every message in real-time
  </Card>

  <Card title="Quick Control" icon="hand">
    Take over instantly if needed
  </Card>

  <Card title="Quality Assurance" icon="check-double">
    Ensure AI responses meet standards
  </Card>

  <Card title="Training Tool" icon="graduation-cap">
    Learn how AI handles different situations
  </Card>
</CardGroup>

## How to Monitor Conversations

<Steps>
  <Step title="Find Active AI Chats">
    Use the AI filter to see ongoing conversations

    <video autoPlay muted loop playsInline className="w-full aspect-video rounded-lg" src="https://mintcdn.com/openchat/QQBUZEMVWs_GKqcv/images/filter.mp4?fit=max&auto=format&n=QQBUZEMVWs_GKqcv&q=85&s=7740520285c434ff3c300551c3674ef7" data-path="images/filter.mp4" />
  </Step>

  <Step title="Open the Monitor">
    Click any conversation to start watching

    <img src="https://mintcdn.com/openchat/QQBUZEMVWs_GKqcv/images/inspect-mode-message.png?fit=max&auto=format&n=QQBUZEMVWs_GKqcv&q=85&s=16761d138dbaf87bd79dde1b8f3fdd93" alt="Monitoring View" className="w-full rounded-lg" width="1594" height="494" data-path="images/inspect-mode-message.png" />
  </Step>

  <Step title="Take Control (If Needed)">Simply type a message to take over from the AI</Step>
</Steps>

## Best Practices

<AccordionGroup>
  <Accordion title="When to Monitor">
    * New AI deployments - Complex customer issues - High-value conversations - Training periods
  </Accordion>

  <Accordion title="When to Take Over">
    * Complex issues arise - Customer seems frustrated - AI seems uncertain - Sensitive topics come
      up
  </Accordion>
</AccordionGroup>