curl --request GET \
--url https://api.open.cx/insights \
--header 'Authorization: Bearer <token>'{
"data": [
{
"id": "3c90c3cc-0d44-4b50-8888-8dd25736052a",
"org_id": "<string>",
"content": "<string>",
"sentiment": "angry",
"occurrence_count": 123,
"resolved_at": "<string>",
"resolved_by": 123,
"created_at": "<string>",
"updated_at": "<string>",
"last_seen_at": "<string>",
"archived_at": "<string>",
"archived_by": 123,
"archived_reason": "<string>",
"disputed_at": "<string>",
"disputed_by": 123,
"dispute_reason": "<string>",
"dispute_category": "<string>",
"category_id": "3c90c3cc-0d44-4b50-8888-8dd25736052a",
"first_seen_at": "<string>",
"group_id": "3c90c3cc-0d44-4b50-8888-8dd25736052a",
"deleted_at": "<string>",
"merged_into_insight_id": "3c90c3cc-0d44-4b50-8888-8dd25736052a",
"deep_research": "<string>",
"deep_research_initiated_at": "<string>",
"deep_research_initiated_by": 123,
"deep_research_completed_at": "<string>",
"insight_number": 123,
"resolved_by_name": "<string>",
"resolved_by_avatar": "<string>",
"archived_by_name": "<string>",
"archived_by_avatar": "<string>",
"sessions": [
"3c90c3cc-0d44-4b50-8888-8dd25736052a"
],
"category": "<string>",
"status": "<string>"
}
],
"page": 123,
"total": 123,
"totalPages": 123
}Retrieve analyzed customer feedback and insights
curl --request GET \
--url https://api.open.cx/insights \
--header 'Authorization: Bearer <token>'{
"data": [
{
"id": "3c90c3cc-0d44-4b50-8888-8dd25736052a",
"org_id": "<string>",
"content": "<string>",
"sentiment": "angry",
"occurrence_count": 123,
"resolved_at": "<string>",
"resolved_by": 123,
"created_at": "<string>",
"updated_at": "<string>",
"last_seen_at": "<string>",
"archived_at": "<string>",
"archived_by": 123,
"archived_reason": "<string>",
"disputed_at": "<string>",
"disputed_by": 123,
"dispute_reason": "<string>",
"dispute_category": "<string>",
"category_id": "3c90c3cc-0d44-4b50-8888-8dd25736052a",
"first_seen_at": "<string>",
"group_id": "3c90c3cc-0d44-4b50-8888-8dd25736052a",
"deleted_at": "<string>",
"merged_into_insight_id": "3c90c3cc-0d44-4b50-8888-8dd25736052a",
"deep_research": "<string>",
"deep_research_initiated_at": "<string>",
"deep_research_initiated_by": 123,
"deep_research_completed_at": "<string>",
"insight_number": 123,
"resolved_by_name": "<string>",
"resolved_by_avatar": "<string>",
"archived_by_name": "<string>",
"archived_by_avatar": "<string>",
"sessions": [
"3c90c3cc-0d44-4b50-8888-8dd25736052a"
],
"category": "<string>",
"status": "<string>"
}
],
"page": 123,
"total": 123,
"totalPages": 123
}Bearer authentication header of the form Bearer <token>, where <token> is your auth token.
FEEDBACK, BUG, FEATURE_REQUEST, QUOTE new, reviewed, archived, all, handed_off, snoozed angry, happy, neutral created_at, updated_at, occurrence_count asc, desc x >= 11 <= x <= 100Filter insights updated after this date
Filter insights updated before this date
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