curl --request GET \
--url https://api.open.cx/insights \
--header 'Authorization: Bearer <token>'{
"data": [
{
"id": "3c90c3cc-0d44-4b50-8888-8dd25736052a",
"org_id": "<string>",
"group_id": "3c90c3cc-0d44-4b50-8888-8dd25736052a",
"type": "<string>",
"content": "<string>",
"sentiment": "POSITIVE",
"category": "<string>",
"user_story": "<string>",
"occurrence_count": 123,
"is_resolved": 123,
"resolved_at": "<string>",
"resolved_by": 123,
"is_snoozed": 123,
"snoozed_at": "<string>",
"snoozed_by": 123,
"created_at": "<string>",
"updated_at": "<string>",
"last_seen_at": "<string>",
"deep_research": "<string>",
"generating_deep_research": 123,
"sessions": [
"3c90c3cc-0d44-4b50-8888-8dd25736052a"
]
}
],
"total": 123,
"page": 123,
"totalPages": 123
}Retrieve analyzed customer feedback and insights
curl --request GET \
--url https://api.open.cx/insights \
--header 'Authorization: Bearer <token>'{
"data": [
{
"id": "3c90c3cc-0d44-4b50-8888-8dd25736052a",
"org_id": "<string>",
"group_id": "3c90c3cc-0d44-4b50-8888-8dd25736052a",
"type": "<string>",
"content": "<string>",
"sentiment": "POSITIVE",
"category": "<string>",
"user_story": "<string>",
"occurrence_count": 123,
"is_resolved": 123,
"resolved_at": "<string>",
"resolved_by": 123,
"is_snoozed": 123,
"snoozed_at": "<string>",
"snoozed_by": 123,
"created_at": "<string>",
"updated_at": "<string>",
"last_seen_at": "<string>",
"deep_research": "<string>",
"generating_deep_research": 123,
"sessions": [
"3c90c3cc-0d44-4b50-8888-8dd25736052a"
]
}
],
"total": 123,
"page": 123,
"totalPages": 123
}Bearer authentication header of the form Bearer <token>, where <token> is your auth token.
FEEDBACK, BUG, FEATURE_REQUEST, QUOTE new, reviewed, archived, all, handed_off, snoozed POSITIVE, NEGATIVE, NEUTRAL created_at, updated_at, occurrence_count asc, desc x >= 11 <= x <= 100Filter insights updated after this date
Filter insights updated before this date
Include array of session IDs that contributed to each insight, might slow or block the request if there are many sessions.
Successfully retrieved customer insights
Show child attributes
POSITIVE, NEGATIVE, NEUTRAL Was this page helpful?