curl --request GET \
--url https://api.open.cx/insights/{id} \
--header 'Authorization: Bearer <token>'{
"id": "3c90c3cc-0d44-4b50-8888-8dd25736052a",
"org_id": "<string>",
"content": "<string>",
"sentiment": "angry",
"occurrence_count": 123,
"resolved_at": "<string>",
"resolved_by": 123,
"created_at": "<string>",
"updated_at": "<string>",
"last_seen_at": "<string>",
"archived_at": "<string>",
"archived_by": 123,
"archived_reason": "<string>",
"disputed_at": "<string>",
"disputed_by": 123,
"dispute_reason": "<string>",
"dispute_category": "<string>",
"category_id": "3c90c3cc-0d44-4b50-8888-8dd25736052a",
"first_seen_at": "<string>",
"group_id": "3c90c3cc-0d44-4b50-8888-8dd25736052a",
"deleted_at": "<string>",
"merged_into_insight_id": "3c90c3cc-0d44-4b50-8888-8dd25736052a",
"deep_research": "<string>",
"deep_research_initiated_at": "<string>",
"deep_research_initiated_by": 123,
"deep_research_completed_at": "<string>",
"insight_number": 123,
"resolved_by_name": "<string>",
"resolved_by_avatar": "<string>",
"archived_by_name": "<string>",
"archived_by_avatar": "<string>",
"sessions": [
"3c90c3cc-0d44-4b50-8888-8dd25736052a"
],
"category": "<string>",
"status": "<string>"
}Retrieve detailed information about a specific insight including affected sessions
curl --request GET \
--url https://api.open.cx/insights/{id} \
--header 'Authorization: Bearer <token>'{
"id": "3c90c3cc-0d44-4b50-8888-8dd25736052a",
"org_id": "<string>",
"content": "<string>",
"sentiment": "angry",
"occurrence_count": 123,
"resolved_at": "<string>",
"resolved_by": 123,
"created_at": "<string>",
"updated_at": "<string>",
"last_seen_at": "<string>",
"archived_at": "<string>",
"archived_by": 123,
"archived_reason": "<string>",
"disputed_at": "<string>",
"disputed_by": 123,
"dispute_reason": "<string>",
"dispute_category": "<string>",
"category_id": "3c90c3cc-0d44-4b50-8888-8dd25736052a",
"first_seen_at": "<string>",
"group_id": "3c90c3cc-0d44-4b50-8888-8dd25736052a",
"deleted_at": "<string>",
"merged_into_insight_id": "3c90c3cc-0d44-4b50-8888-8dd25736052a",
"deep_research": "<string>",
"deep_research_initiated_at": "<string>",
"deep_research_initiated_by": 123,
"deep_research_completed_at": "<string>",
"insight_number": 123,
"resolved_by_name": "<string>",
"resolved_by_avatar": "<string>",
"archived_by_name": "<string>",
"archived_by_avatar": "<string>",
"sessions": [
"3c90c3cc-0d44-4b50-8888-8dd25736052a"
],
"category": "<string>",
"status": "<string>"
}Bearer authentication header of the form Bearer <token>, where <token> is your auth token.
angry, happy, neutral Timestamp when the insight was resolved
Timestamp when the insight was archived
Name of the user who resolved the insight
Avatar URL of the user who resolved the insight
Name of the user who archived the insight
Avatar URL of the user who archived the insight
Insight category
Insight status
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