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GET
/
csat
/
scores
/
{score_id}
Get specific CSAT score
curl --request GET \
  --url https://api.open.cx/csat/scores/{score_id} \
  --header 'Authorization: Bearer <token>'
{
  "id": "3c90c3cc-0d44-4b50-8888-8dd25736052a",
  "organization_id": "3c90c3cc-0d44-4b50-8888-8dd25736052a",
  "session_id": "3c90c3cc-0d44-4b50-8888-8dd25736052a",
  "score": 3,
  "comment": "<string>",
  "channel": "web",
  "created_at": "<string>",
  "updated_at": "<string>",
  "contact": {
    "id": "3c90c3cc-0d44-4b50-8888-8dd25736052a",
    "email": "[email protected]",
    "phone_number": "<string>",
    "name": "<string>",
    "custom_data": {}
  }
}

Authorizations

​
Authorization
string
header
required

Bearer authentication header of the form Bearer <token>, where <token> is your auth token.

Path Parameters

​
score_id
string
required

Response

Successfully retrieved CSAT score

​
id
string<uuid>
required
​
organization_id
string<uuid>
required
​
session_id
string<uuid>
required
​
score
number
required
Required range: 1 <= x <= 5
​
comment
string | null
required
​
channel
enum<string>
required
Available options:
web,
email,
phone_voice,
slack,
sms,
whatsapp,
instagram,
messenger,
api,
web_voice
​
created_at
string
required
​
updated_at
string
required
​
contact
object
required