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What’s This About?

We understand that using AI for customer interactions needs to be safe and reliable. That’s why we’ve built powerful tools to help you:
  • Monitor AI conversations in real-time
  • Understand AI decisions
  • Take control when needed
  • Ensure quality responses

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Safety Features

Real-Time Monitoring

Watch AI conversations as they happen and jump in if needed

Decision Tracking

See exactly why the AI responded the way it did

Human Control

Take over conversations instantly when needed

Smart Handoff

AI automatically transfers complex issues to humans

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Assist Mode for Extra Safety

Perfect for industries that need extra oversight of AI interactions

Assist Mode

Let human agents review and approve AI responses before they’re sent

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Security & Compliance

SOC-2 Certification

In progress (Expected Q4 2024)

Data Security

Enterprise-grade security measures
Need help setting up safety features? Contact our team