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What’s This?

Our PII (Personally Identifiable Information) redaction system automatically removes sensitive data from conversations to protect privacy and ensure compliance.
Data is retained for 30 days after session closure before automatic redaction begins. This period is customizable for your organization.

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What Gets Protected

Financial Data

  • Credit card numbers - Bank accounts - IBAN numbers - Transaction details

Personal Info

  • Full names - Birth dates - ID numbers - Social security

Contact Details

  • Email addresses - Phone numbers - Physical addresses - Postal codes

Business Data

  • VAT numbers - Company IDs - License numbers - Tax references

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Important Notes

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Supported Countries

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🇳🇱 Netherlands

Personal

  • BSN (Social Security) - Phone Numbers - Postal Codes

Financial

  • IBAN - BTW (VAT) - KvK Numbers

Vehicle

  • License Plates - Registration Numbers

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🇧🇪 Belgium

Identity

  • National Registry - SIS Cards - Phone Numbers

Business

  • VAT Numbers - Company Numbers - KBO/BCE IDs

Banking

  • IBAN - Account Numbers

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🇩🇪 Germany

Government

  • Tax ID - ID Card Numbers - Social Security

Financial

  • IBAN - Tax Numbers

Vehicle

  • License Plates - Vehicle IDs

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🇫🇷 France

Identity

  • Social Security (NIR) - Carte Vitale

Business

  • SIRET Numbers - VAT Numbers

Vehicle

  • License Plates - Registration IDs

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Configuration

1

Set Retention Period

Choose how long to keep original data (default: 30 days)
2

Choose Data Types

Select which types of information to redact
3

Configure Patterns

Add custom patterns for your organization

Need Help?

Contact our security team at security@open.cx for custom redaction rules or compliance questions.