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AI-powered customer support - chat, phone, email, WhatsApp, SMS, and web.

First time here? Follow the Quickstart to get a live AI agent on your site in under 10 minutes.

Build AI Agents

Pick the channel your customers reach you on. Each page walks you from zero to a live agent.

Chat Widget

Embed on your website. Fastest setup.

Phone

Inbound and outbound AI voice agents.

Email

Forward support mail, AI replies from your domain.

WhatsApp

Answer customers on WhatsApp Business.

SMS

Register a number, reply to texts automatically.

AI Actions

Teach agents to call your APIs — lookups, updates, real work.

Train Your AI

Curate help center articles and connect live knowledge so answers stay accurate.

Help Center

Write articles and organize them into topics. Your AI reads from these first.

Knowledge Sources

Connect Zendesk, Notion, Confluence, Google Drive, or crawl any website.

Connect Integrations

Wire helpdesks, stores, and CRMs so agents and humans share full context.

Helpdesks

Zendesk, Front, Intercom, Gorgias, Salesforce — hand off with full context.

E-commerce

Shopify order lookup, product search, and customer metadata.

CRMs

HubSpot, Salesforce — sync contacts and conversations.

All Integrations

Browse every supported platform.

For Developers

Automate with the REST API, MCP, and webhooks from your own stack.

API Reference

Sessions, contacts, actions, phone agents, email, and more.

MCP Server

Operate OpenCX from Claude Desktop, Cursor, and VS Code.

Webhooks

Listen to session events, handoffs, and CSAT responses.

Partner Program

White-label OpenCX and resell to your customers.

Follow quickstarts, architecture, and cross-links when you need more depth.

Quickstart

Live agent in 10 minutes — widget, knowledge, autopilot.

How OpenCX Works

The five pieces every agent shares.

Build Agents

Pick a channel and go live.

Integrations

Connect helpdesks, CRMs, and e-commerce platforms.