curl --request GET \
--url https://api.open.cx/sla/analytics/breach-heatmap \
--header 'Authorization: Bearer <token>'{
"timezone": "<string>",
"data": [
{
"day_of_week": 3,
"hour": 11,
"breaches": 0
}
]
}Get a heatmap of SLA breaches by hour of day and day of week.
curl --request GET \
--url https://api.open.cx/sla/analytics/breach-heatmap \
--header 'Authorization: Bearer <token>'{
"timezone": "<string>",
"data": [
{
"day_of_week": 3,
"hour": 11,
"breaches": 0
}
]
}Bearer authentication header of the form Bearer <token>, where <token> is your auth token.
^([0-9a-fA-F]{8}-[0-9a-fA-F]{4}-[1-8][0-9a-fA-F]{3}-[89abAB][0-9a-fA-F]{3}-[0-9a-fA-F]{12}|00000000-0000-0000-0000-000000000000|ffffffff-ffff-ffff-ffff-ffffffffffff)$^([0-9a-fA-F]{8}-[0-9a-fA-F]{4}-[1-8][0-9a-fA-F]{3}-[89abAB][0-9a-fA-F]{3}-[0-9a-fA-F]{12}|00000000-0000-0000-0000-000000000000|ffffffff-ffff-ffff-ffff-ffffffffffff)$web, email, phone_voice, slack, sms, whatsapp, instagram, messenger, api, web_voice -9007199254740991 <= x <= 9007199254740991Was this page helpful?