customer, a merchant, and a courier, supervised by your AI agent. Concepts are covered in the Connect overview; this section is the REST surface.
All endpoints live under https://api.open.cx/connect and use Bearer authentication.
Resources
The two calls that matter
A full integration is thread creation at order confirmation and participant addition at courier assignment — the lifecycle, translation, moderation, and AI resolution run on their own. Everything else here exists for headless UIs, ops tooling, and audit.Idempotency
POST /connect/threads is idempotent on reference (your order ID): repeat calls return the existing thread with 200 instead of creating a duplicate. Design your order pipeline to fire-and-retry safely.