Get SLA analytics breakdown
SLA Analytics
Get SLA analytics breakdown
Get SLA analytics breakdown — Get SLA compliance rates grouped by policy, team, agent, or channel.
GET
Get SLA analytics breakdown
Authorizations
Bearer authentication header of the form Bearer <token>, where <token> is your auth token.
Query Parameters
Available options:
web, email, phone_voice, slack, sms, whatsapp, instagram, messenger, api, web_voice Available options:
policy, team, agent, channel