curl "https://api.open.cx/connect/threads?status=open&escalated=true&limit=50" \
  -H "Authorization: Bearer YOUR_API_KEY"

{
  "data": [
    { "id": "th_9f2c4e", "reference": "order_84421", "status": "open",
      "order_status": "picked_up", "escalations": [{ "session_id": "ses_77a1", "reason": "sentiment", "created_at": "2026-07-30T14:41:02Z" }] }
  ],
  "next_cursor": "eyJvZmZzZXQiOjUwfQ"
}