Get SLA analytics overview
SLA Analytics
Get SLA analytics overview
Get SLA analytics overview — Get SLA compliance rates, coverage rate, and response/resolution time percentiles for a date range.
GET
Get SLA analytics overview
Authorizations
Bearer authentication header of the form Bearer <token>, where <token> is your auth token.
Query Parameters
Available options:
web, email, phone_voice, slack, sms, whatsapp, instagram, messenger, api, web_voice