What you get
AI books tours and activities automatically
AI books tours and activities automatically
Your customers describe what they want — “dolphin tour next Saturday for two adults” — and the AI handles the rest: finds matching items, checks open time slots, confirms pricing, and either creates the booking or sends a payment link. The customer never leaves the conversation.
Payment links customers complete on their own
Payment links customers complete on their own
The recommended booking path generates a FareHarbor payment link the customer can open to review details and pay. The AI can share the link in chat or send it via SMS during a voice call.
Sandbox mode for safe testing
Sandbox mode for safe testing
Toggle sandbox mode to point at FareHarbor’s demo environment. Test the full booking flow — listing, availability, validation, creation — without creating real reservations or charging real cards.
Full booking lifecycle
Full booking lifecycle
The AI can list items, check availability, validate pricing, create bookings, look up existing reservations, and cancel within the grace period. Each capability maps to a toggleable action you control from the dashboard.
Per-action control from the dashboard
Per-action control from the dashboard
Enable or disable individual AI actions — for example, allow availability checks and payment links but block direct booking creation. Your team decides exactly what the AI can do.
Multiple locations, brands, or currencies
Multiple locations, brands, or currencies
Connect more than one FareHarbor account to the same organization. Each connection has its own API keys, its own default company, and its own AI action toggles. The AI picks the right connection automatically based on the customer’s request, and only asks if the intent is ambiguous.
Supported channels
The FareHarbor integration works across every channel your AI agent operates on. Pick a channel below for implementation details specific to that surface.Chat
Booking conversations in web widget, WhatsApp, and SMS.
Voice
Booking conversations on phone calls with SMS payment delivery.
How a booking conversation flows
Related Documentation
Connect FareHarbor
API keys, sandbox mode, company selection, and Test & Connect.
Booking Flow
How each AI action works and when payment links are used.
Chat
Booking experience in chat widget, WhatsApp, and SMS.
Troubleshooting
Connection failures, missing availability, SMS delivery.