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GitBook is a knowledge-only source — OpenCX reads GitBook content into the AI training index.
The GitBook source syncs the content stream (plus workspace metadata like users, organizations, and org members for context) from one GitBook space. Use this when your product docs, help articles, or internal runbooks are authored in GitBook.

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What you get

  • Content from one space — pages, nested pages, and their body content.
  • Source URLs preserved — the website or content URL of each page, so the AI cites accurately.
  • Visibility by publish state — published content is public, unpublished content is internal.

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Scope

  • One space per connection — add a second source if you sync multiple spaces.
  • All pages in the space — no per-page scoping. Hide pages inside GitBook if you don’t want them indexed.

Connect GitBook

Access token, space ID.

Troubleshooting

Auth, wrong space, empty content.

Website crawler

Fallback for public GitBook sites.

Connect a knowledge source

All sources.