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Knowledge source setup for Confluence pages and spaces. Operational integrations (ticketing, handoff, tools) are documented under Integrations.

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Confluence Integration

Connect your Confluence workspace to power your AI with your team’s knowledge:
  • Access all Confluence pages and spaces
  • Real-time content syncing
  • Smart search across documentation
  • Automatic updates when pages change

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Setup Process

1

Connect Confluence

Link your Atlassian account from the Open.cx dashboard
2

Select Spaces

Choose which Confluence spaces to include: - Documentation spaces - Team spaces - Project spaces
3

Configure Sync

Set up your sync preferences: - Sync frequency - Content filters - Access permissions

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Features

  • Automatic content synchronization
  • Deep search capabilities
  • Version history tracking
  • Permission-aware access