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Knowledge source setup for Confluence pages and spaces. Operational integrations (ticketing, handoff, tools) are documented under Integrations.

Confluence Integration

Connect your Confluence workspace to power your AI with your team’s knowledge:
  • Access all Confluence pages and spaces
  • Real-time content syncing
  • Smart search across documentation
  • Automatic updates when pages change

Setup Process

1

Connect Confluence

Link your Atlassian account from the Open.cx dashboard
2

Select Spaces

Choose which Confluence spaces to include: - Documentation spaces - Team spaces - Project spaces
3

Configure Sync

Set up your sync preferences: - Sync frequency - Content filters - Access permissions

Features

  • Automatic content synchronization
  • Deep search capabilities
  • Version history tracking
  • Permission-aware access