Skip to main content
The help center supports multiple languages. Set a primary language when creating a help center, then enable additional languages. Translations are generated automatically using AI.

​
How it works

Each help center has one primary language, set at creation and immutable afterward. When you enable additional languages, the system automatically translates all existing content. New articles and topics are translated on save, not on publish.

​
Setting up languages

1

Open language settings

Navigate to Dashboard > Help Center > Settings > Languages.
2

Enable languages

Select the languages you need. When a new language is added, translation jobs are queued for all existing content.

​
Translation glossary

Define terms and their definitions to ensure consistent translations. Glossary terms are injected into every translation prompt. Manage your glossary in Settings > Languages > Glossary.
FieldDescription
TermThe word or phrase to define
DefinitionHow the term should be translated or used

​
Reviewing translations

Each article shows translation status per language. You can manually edit any translation. Manual edits are flagged with is_manual and are never overwritten by AI re-translation.
Manual edits are protected. The AI will never overwrite a translation you’ve manually edited, unless you explicitly request re-translation.

​
Re-translating

You can request re-translation for a specific language or all languages at once. For manual translations, you’ll be asked to confirm before overwriting.