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Customers call your number. An AI voice agent answers, handles the conversation, and can transfer to a human when needed. Your team sees full transcripts in the inbox.
New here? Skim this page, then open Create Phone Agent to go live.

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Core Functionality

Customers call your number and the AI voice agent answers. Calls are routed to the correct agent based on the phone number dialed. See Inbound Calls.
Initiate AI-powered outbound calls from the dashboard, via API, or through workflows. See Outbound Calls.
Configure voice, language, speaking speed, and background noise. Write instructions as free text or build a visual call flow. See Agent Configuration.
to human agents, external phone numbers, or SIP destinations. Define transfer targets at the org level and assign them per agent.
Connect your published knowledge base to the agent. The AI references it during calls to answer customer questions accurately.
The AI can trigger tools and workflows during a call — look up orders, create tickets, update records. See AI Actions.
Connect helpdesks and CRMs from the integrations settings. Sync transcripts, call outcomes, and handoff context into your existing tools.
via SIP trunking. Route inbound and outbound calls through your existing telephony provider.
Calls are transcribed in real time. Full transcripts appear in the inbox alongside chat and email conversations.
Phone numbers must be verified under Settings → Phone Numbers before they can be assigned to agents.

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Integration Options

Create an AI voice agent, assign a phone number, and start receiving calls.

Create Phone Agent

Name, voice, instructions, first message, test call.

Create Phone Agent

Set up your first voice agent and make a test call.

Agent Configuration

Voice, instructions, flow builder, knowledge, and transfers.

SIP Integration

Bring your own carrier with inbound and outbound SIP trunks.

Troubleshooting

No answer, audio issues, failed transfers, and test calls.