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The AI Chat Widget lets visitors start support conversations directly on your website. You can launch it as a floating widget, embed it inside a page, or build your own UI on top of the same widget engine.
New here? Start with Install Widget, then come back for identity, customization, and advanced UI.

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Core Functionality

Add the widget with a simple script, the default React package, or a headless build. Choose the path that fits your site and team.
Support anonymous visitors, collect name and email in the widget, or authenticate signed-in customers from your server for stronger identity and cross-device history.
Visitors can return to earlier conversations, continue open ones, and start new ones when needed. History behavior depends on how you identify the visitor.
Control branding, copy, launcher behavior, inline embedding, welcome prompts, routing, and deeper styling without rebuilding the entire widget.
Connect helpdesks and CRMs from the integrations settings. Keep the widget on your site while your team works from the tools they already use.
When the AI , the conversation stays in the same thread. Your team can continue from the inbox, and you can listen for widget handoff events if you want custom UI.
Turn AI action results into cards, status views, account summaries, onboarding flows, and other instead of plain text replies.
Visitors can upload files, and the widget can show post-conversation when your workflow requests it.
The widget works well as a first-response layer on your website: visitors can start with AI, stay in the same thread as the conversation evolves, and move to a human without being pushed into a separate support flow.

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Integration Options

Choose this path when you want to add support chat to your site quickly and keep the default widget experience.
1

Install the widget

Start with Install Widget to choose HTML, React, or headless setup.
2

Decide how visitors are identified

Use Authentication when signed-in customers should keep history across devices.
3

Tune the experience

Use Configuration for branding, prompts, and behavior.
4

Extend the UI if needed

Use Custom Components when plain text replies are not enough.

Install Widget

Launch with HTML, React, or headless setup.

Authentication

Recognize signed-in visitors and protect chat history.

Configuration

Match the widget to your site, prompts, and behavior.

Custom Components

Turn AI action results into richer UI.

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Where To Go Next

Install Widget

Choose the HTML, React, or headless implementation path.

Authentication

Decide how the widget should recognize visitors.

Configuration

Tune branding, prompts, and behavior.

Conversation Sessions

Understand history, handoff, and returning visitors.