How It Works
- Customers message your WhatsApp number
- AI responds and helps solve their problems
- If needed, conversations seamlessly transfer to human agents
- All in the same WhatsApp thread
Your customers won’t need to download anything new - they just use WhatsApp as usual.
Key Features
Instant Responses
- 24/7 availability - Quick problem resolution - Natural conversations - Multi-language support
Smart Actions
- Check order status - Process requests - Update information - Schedule appointments
Seamless Handoff
- Smooth transition to humans - Full chat history preserved - Context maintained - No channel switching
Rich Messages
- Send images - Share documents - Use quick replies - Include buttons
Benefits
For Your Team
- Reduce response times
- Handle more conversations
- Focus on complex cases
- Track all interactions
For Your Customers
- Get help instantly
- No new apps needed
- Natural conversations
- 24/7 support access