Make your AI smarter with the right knowledge
The general rule here is: Your AI Is As Smart As Its Training
Think of your AI like a new employee. No matter how smart they are, they need to learn about your:
Your AI reads through all the content you provide and learns to understand it deeply
It connects related information to give complete, accurate answers
It learns your tone, policies, and preferred ways of handling situations
It keeps learning as you add new information or make changes
Just like training a new team member, the quality of training materials directly affects how well your AI performs.
✅ Do This:
❌ Avoid This:
Start with the most important information:
Think about what new support staff need to learn first - that’s what your AI needs too!
Group your training content logically:
Your AI needs to stay current:
We offer three ways to train your AI:
Instant updates for simple Q&A pairs
Connect existing knowledge sources
Upload your documents directly
How long does training take?
Your AI starts learning immediately but gets smarter as it processes more content.
What content should I start with?
Begin with:
Start small and expand as needed.
How do I know if it's working?
Test your AI by:
Use the same terms and explanations across all your training materials
Begin with core information and gradually add more as needed
Try different questions to ensure accurate responses
Monitor how well the AI handles real conversations
Remember: Your AI becomes more helpful over time as it learns from more quality content and real interactions.