AI Email Support
Setup
Enable AI-powered email support in minutes
Setting up AI email support is as simple as forwarding your emails. No complex integration needed.
Quick Setup
1
Prepare Your Email
Have your support email ready (e.g., support@yourcompany.com)
2
Set Up Forwarding
Forward all emails to:
3
Wait for Verification
The system will verify your email setup within 5 minutes
After verification, your AI will automatically start handling support emails while maintaining your email address as the sender.
How It Works
- Customer emails your support address
- Email is forwarded to our system
- AI processes and responds to the email
- Response appears from your original email address
Features Available
- Automatic email responses
- Smart ticket categorization
- File attachment handling
- HTML email support
- Seamless human handoff
- Full conversation history
Make sure your email provider’s forwarding settings are properly configured to avoid any delivery issues.
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