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GET
/
backend
/
reports
/
:orgId
/
insights
/
alerts
curl --location --request GET 'https://api-v2.opencopilot.so/backend/reports/insights/alerts?startDate=2023-01-01T00:00:00Z&endDate=2023-12-31T23:59:59Z' \
--header 'Authorization: Bearer YOUR_TOKEN_HERE'

{
  "alerts": [
    {
      "type": "<string>",
      "session_id": "<string>",
      "wait_time": 123
    }
  ]
}

​
Authentication

​
Authorization
string
required
Bearer token for authentication

​
Query Parameters

​
startDate
string
The start date for the date range to fetch alerts (ISO 8601 format)
​
endDate
string
The end date for the date range to fetch alerts (ISO 8601 format)

​
Path Parameters

​
orgId
string
required
The ID of the organization

​
Response

​
alerts
array
​
type
string
The type of alert (e.g., “LongWaitTime”)
​
session_id
string
The ID of the chat session that triggered the alert
​
wait_time
number
The wait time in milliseconds (for LongWaitTime alerts)

​
Response Examples

{
  "alerts": [
    {
      "type": "LongWaitTime",
      "session_id": "5f3e9c1b-7c1d-4e3f-8f9a-1a2b3c4d5e6f",
      "wait_time": 1200000
    },
    {
      "type": "LongWaitTime",
      "session_id": "6a7b8c9d-0e1f-2g3h-4i5j-6k7l8m9n0o1p",
      "wait_time": 900000
    }
  ]
}

​
Error Responses

{
  "error": "Unauthorized",
  "message": "Invalid or missing authentication token"
}

curl --location --request GET 'https://api-v2.opencopilot.so/backend/reports/insights/alerts?startDate=2023-01-01T00:00:00Z&endDate=2023-12-31T23:59:59Z' \
--header 'Authorization: Bearer YOUR_TOKEN_HERE'