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GET
/
backend
/
reports
/
{orgId}
/
chats
/
total
curl --location --request GET 'https://api-v2.opencopilot.so/backend/reports/chats/total?startDate=2023-01-01T00:00:00Z&endDate=2023-12-31T23:59:59Z&channel=web&status=1' \
--header 'Authorization: Bearer YOUR_API_KEY'

{
  "total_chats": 1250
}
This endpoint returns the total count of chat sessions that match the given query parameters. It can be used to analyze chat volume over time, filtered by various attributes such as channel and status.

​
Authentication

​
Authorization
string
required
Bearer token for authentication

​
Path Parameters

​
orgId
string
required
The ID of the organization

​
Query Parameters

​
startDate
string
The start date for the date range filter (ISO 8601 format)
​
endDate
string
The end date for the date range filter (ISO 8601 format)
​
channel
string
Filter by the chat channel (e.g., “web”, “mobile”)
​
status
number
Filter by the chat session status

​
Response

​
total_chats
number
The total number of chat sessions matching the specified criteria
curl --location --request GET 'https://api-v2.opencopilot.so/backend/reports/chats/total?startDate=2023-01-01T00:00:00Z&endDate=2023-12-31T23:59:59Z&channel=web&status=1' \
--header 'Authorization: Bearer YOUR_API_KEY'

{
  "total_chats": 1250
}