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PATCH
Update Genesys Cloud handoff settings

Authorizations

Authorization
string
header
required

Bearer authentication header of the form Bearer <token>, where <token> is your auth token.

Body

application/json
smart_routing
boolean
resume_ai_after_wrapup
boolean
wrapup_suggestion_mode
enum<string>
Available options:
off,
suggest,
provisional

Response

Default Response

connected
boolean
required

Whether Genesys Cloud is connected for the organization

settings
object | null
required